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Answers to Your Questions

If you have questions about the physical therapy and rehab services offered by JET Physical Therapy, our staff is ready to give you the answers you’re looking for. Below, you will find a list of the questions we hear most often from our patients, along with answers to those questions. If you don’t see your question, please don’t hesitate to contact us and connect with our staff.


Can I receive physical therapy without a doctor’s referral?

Most private commercial insurance companies do not require a doctor’s referral. You can contact our office staff providing your insurance information and they will check your benefits to see if you need a referral.

How long is a physical therapy session?

Our appointment time length is 40 minute sessions.

Will I see multiple physical therapists?

You will receive one to one care from the same physical therapist each appointment. We do not utilize physical therapist assistants or technicians.

How many therapy sessions will I need?

The number of PT sessions is dependent on your condition, severity of condition, and your availability. We work with each patient’s individual physical and financial needs to make a therapy plan to meet your health goals.

Where are you located?

JET Physical Therapy is located across the street from Hy-Vee in Washington and in the Parkside Activities Center in Wellman.

Will I have a co-pay for each PT session?

Insurance policies differ on the patient responsibility of a co-payment or meeting their deductible. If you provide our office staff with your insurance information they will research your insurance benefits and inform you what your payment responsibilities are for receiving physical therapy care.

Will I have exercises to do at home?

Almost every patient will be instructed on a home exercise program and provided instructions to carry out the program at home.

What type of conditions do we treat?

Our physical therapists provide a care for a wide range of conditions. We treat injuries and pain for joint and muscle. We provide care for balance and fall prevention. We treat chronic pain and diseases. Please see our list of services to get a full list.

How long will recovery take?

Recovery can be dependent on multiple factors such as age, overall health, severity of injury, and each patient’s individual experience to pain.

If you have any additional questions, please feel free to contact us.

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Home Health

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Chronic Pain
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